Currículo

Resumo Profissional

Consultor de Estratégia em IA com mais de 20 anos de experiência na indústria de tecnologia. Ex-Senior Product Manager na Microsoft, onde liderou o desenvolvimento do Copilot Studio e criou o Virtual Support Agent. Especialista em transformar operações empresariais através de estratégias de IA personalizadas.

Experiência Profissional

Independent Consultant

Nov 2024 - Present

AI Strategy Consultant

São José dos Campos, SP - Brazil

  • Providing strategic AI consulting services to executives and companies
  • Helping businesses leverage Microsoft Copilot Studio and generative AI tools
  • Developing AI transformation roadmaps aligned with business objectives
  • Conducting executive workshops on AI capabilities and applications

Microsoft

Jul 2019 - Oct 2024

Senior Product Manager - Copilot Studio

Redmond, WA - USA

  • Led product development for Microsoft Copilot Studio (formerly Power Virtual Agents)
  • Drove AI transformation by building low-code tools for custom copilots
  • Integrated GPTs and generative AI plugins into the platform
  • Collaborated with cross-functional teams to deliver features used by millions

Hulu

Nov 2017 - Jul 2019

Senior Technical Program Manager

Santa Monica, CA - USA

  • Led the Android streaming application development
  • Implemented data-driven product development practices
  • Coordinated cross-functional teams for feature releases
  • Improved app performance and user experience metrics

Microsoft

2015 - 2017

Product Manager - Virtual Support Agent

Redmond, WA - USA

  • Created the Virtual Support Agent, a conversational AI chatbot
  • Served millions of users in Microsoft customer support
  • Pioneered conversational AI solutions before the ChatGPT era
  • Reduced support costs while improving customer satisfaction

Microsoft

2012 - 2015

Product Manager - Microsoft Support

Redmond, WA - USA

  • Led the reboot of Microsoft Support website
  • Implemented SEO strategies and UX improvements
  • Established experimentation culture with A/B testing
  • Significantly improved organic traffic and user engagement

Microsoft

2009 - 2012

Product Manager - Windows Live / Outlook.com / OneDrive

Redmond, WA - USA

  • Managed features for products used by billions of users
  • Contributed to the evolution of Microsoft's consumer services
  • Worked on cloud storage and email platform features
  • Collaborated with global teams on product launches

Microsoft

Sep 2006 - 2009

SDET - Lync/Skype for Business

Redmond, WA - USA

  • Software Development Engineer in Test for Lync platform
  • Developed automated testing frameworks
  • Ensured quality for enterprise communication tools
  • Transitioned from engineering to product management

Accenture

Dec 2003 - May 2006

Software Consultant

São Paulo, SP - Brazil

  • Provided software development consulting services
  • Worked on enterprise projects for major clients
  • Built foundation for career in technology industry

Educação

University of São Paulo (USP)

Bachelor of Science in Computer Science

2000 - 2004 | São Paulo, SP - Brazil

Competências - Técnicas

Microsoft Copilot StudioGenerative AI / LLMsConversational AIProduct ManagementA/B Testing & ExperimentationData Analytics / BIMachine LearningCloud Platforms (Azure)Agile / ScrumSEO & Growth

Competências - Liderança

Strategic VisionCross-functional LeadershipStakeholder ManagementExecutive CommunicationTeam BuildingProduct StrategyGo-to-Market PlanningOKR DefinitionCustomer ResearchBusiness Development

Idiomas

Português (Nativo)|Inglês (Fluente)|Japonês (Básico)