Currículo
Resumo Profissional
Consultor de Estratégia em IA com mais de 20 anos de experiência na indústria de tecnologia. Ex-Senior Product Manager na Microsoft, onde liderou o desenvolvimento do Copilot Studio e criou o Virtual Support Agent. Especialista em transformar operações empresariais através de estratégias de IA personalizadas.
Experiência Profissional
Independent Consultant
Nov 2024 - PresentAI Strategy Consultant
São José dos Campos, SP - Brazil
- Providing strategic AI consulting services to executives and companies
- Helping businesses leverage Microsoft Copilot Studio and generative AI tools
- Developing AI transformation roadmaps aligned with business objectives
- Conducting executive workshops on AI capabilities and applications
Microsoft
Jul 2019 - Oct 2024Senior Product Manager - Copilot Studio
Redmond, WA - USA
- Led product development for Microsoft Copilot Studio (formerly Power Virtual Agents)
- Drove AI transformation by building low-code tools for custom copilots
- Integrated GPTs and generative AI plugins into the platform
- Collaborated with cross-functional teams to deliver features used by millions
Hulu
Nov 2017 - Jul 2019Senior Technical Program Manager
Santa Monica, CA - USA
- Led the Android streaming application development
- Implemented data-driven product development practices
- Coordinated cross-functional teams for feature releases
- Improved app performance and user experience metrics
Microsoft
2015 - 2017Product Manager - Virtual Support Agent
Redmond, WA - USA
- Created the Virtual Support Agent, a conversational AI chatbot
- Served millions of users in Microsoft customer support
- Pioneered conversational AI solutions before the ChatGPT era
- Reduced support costs while improving customer satisfaction
Microsoft
2012 - 2015Product Manager - Microsoft Support
Redmond, WA - USA
- Led the reboot of Microsoft Support website
- Implemented SEO strategies and UX improvements
- Established experimentation culture with A/B testing
- Significantly improved organic traffic and user engagement
Microsoft
2009 - 2012Product Manager - Windows Live / Outlook.com / OneDrive
Redmond, WA - USA
- Managed features for products used by billions of users
- Contributed to the evolution of Microsoft's consumer services
- Worked on cloud storage and email platform features
- Collaborated with global teams on product launches
Microsoft
Sep 2006 - 2009SDET - Lync/Skype for Business
Redmond, WA - USA
- Software Development Engineer in Test for Lync platform
- Developed automated testing frameworks
- Ensured quality for enterprise communication tools
- Transitioned from engineering to product management
Accenture
Dec 2003 - May 2006Software Consultant
São Paulo, SP - Brazil
- Provided software development consulting services
- Worked on enterprise projects for major clients
- Built foundation for career in technology industry
Educação
University of São Paulo (USP)
Bachelor of Science in Computer Science
2000 - 2004 | São Paulo, SP - Brazil